Upgrade from 7.1.1 to 7.1.2. - server error

SuiteCRM Forum - English Language Installation & Upgrade Help
1

I am getting a 500 internal server error when upgrading. I guess it is a time out due to restrictions of my host.

Is there a possibility to manually upgrade from 7.1.1 to 7.1.2??

2

I am also experiencing a 500 Internal Server Error with the latest upgrade.

The Sugar Error Log has nothing but the server log has a few mod_fcgid errors:

[warn] [client xxxx] mod_fcgid: read data timeout in 60 seconds, referer: http://www.xxxxx.com/dip/index.php?module=UpgradeWizard&action=index
[error] [client xxxx Premature end of script headers: index.php, referer: http://www.xxxxx.com/dip/index.php?module=UpgradeWizard&action=index

I am investigating if anything has changed in the shared host configuration.

I have also googled the issue but have found no solution for shared hosting environments.

Any help will be most appreciated!

3

Hello. I am experience the same problem. The system gives an Internet Error 500 when doing a system check.

SuiteCRM log does not have anything.
My PHP settings:
max_execution_time 30 30
max_file_uploads 20 20
max_input_nesting_level 64 64
max_input_time 60 60
max_input_vars 1000 1000
memory_limit 256M 256M
post_max_size 64M 64M

I did do a quick repair, and now it is working. I did have to restart the upgrade wizard as it gave another Internal Error again. But it installed fine after the restart.

Best regards,

Angelo.

1 Like
4

In my case it was fixed by the shared hosting company: they simply increased the maximum max_execution_time that can be set by their shared hostng customers then everything worked fine

5

The repair function and a second try worked fine for me. Thanks!